We're excited to welcome you to the Ingenium Software Support Community – a new space built specifically for our customers, partners, and technical staff to connect, share knowledge, and improve everyone’s fax experience.

This forum is part of a larger effort to enhance how we support you. We've spent years working 1:1 with clients across industries, and now it's time to take that expertise and create a collaborative environment where everyone can benefit from shared experience.

Here’s what you can expect:

• We’ll post tips, product updates, troubleshooting insights, and known issues as we grow the forum.

• You can ask questions about RightFax, etherFAX, FaxCore, or any of the tools and modules we support.

• Our support team (yep, including me) will be active here regularly, and so will others who’ve solved the same problems you're facing.

• No ticket required for general guidance—though we'll always direct you to create a ticket if the issue needs deeper troubleshooting.

⚙️ This space is just getting started, so we want to hear from you:

• What types of posts would you find most useful here?

• Would you like categories by product? By feature? By error code?

• Are you more likely to search for fixes, read articles, or join discussions?

Drop your thoughts in a reply below—or just say hi and let us know you're here!

Thanks for being part of the Ingenium family. We’re looking forward to building something helpful together.

Let’s get started. The floor is yours. 👇