Purpose

Applicability / Versions

RightFAX 6.0 era: Administrator’s Guide, Fax Board Guide, and User’s Guide. Windows NT 4.0 clients and server, Brooktrout and GammaLink boards. 

Prerequisites

• Windows NT Server 4.0, VGA display, NIC with Microsoft Networking (NetBEUI, TCP/IP, or IPX/SPX). 

• HP LaserJet III/IV driver present to enable print-to-fax queue creation. 

• Supported fax board installed (Brooktrout or GammaLink). 

Architecture and components

• Server modules: Server, WorkServer(s), BoardServer, Database, RPC, Queue Handler. Roles: convert, schedule, route, store. 

• Admin/UI: Enterprise Fax Manager (admin), FaxUtil (user), FaxStat (service status). 

• Data: proprietary DB + CCITT Group III page images; ~35 KB per page typical.

Installation summary

1. Install fax boards per board guide. 

2. Run Setup, choose New/Upgrade/Add Component, provide serial, select modules and board type. 

3. Assign Windows service account; share \RIGHTFAX for clients. 

4. Reboot and configure via Control Panel applets: FaxServer, WorkServer, BoardServer. 

Telephony and fax boards

• Brooktrout TR112/TR114: set base I/O address by DIP (e.g., 0x250/0x260), choose IRQ via jumpers, install; DID variants require –48V supply. 

• GammaLink families supported; digital interfaces via separate guidance. 

• Line types: loop-start (in/out), DID for inbound with routing digits, DNIS/ISDN/T1/E1 options. 

Client requirements and UX

• Clients on Windows 3.x/95/NT; FaxUtil as the mailbox, print-to-fax driver, tray icon on 95/NT, PowerBar on 3.x. 

• Cover sheet info prompt on first run; sorting, folders, status, billing codes in FaxUtil. 

Inbound routing examples

• DID routing by assigned digits to user mailboxes. 

• Optional CSID routing via CSID.TBL mapping (routing code → CSID). 

Validation

• Send test from FaxUtil or print-to-fax; confirm conversion and transmission history. 

• Receive test on DID; verify mailbox delivery and routing. 

• Use FaxStat to review module and channel status. 

Operations Notes

• Storage planning: dedicate ≥500 MB; image size ~35 KB/page; purge policy matters. 

• BoardServer must run on the host with the boards; WorkServers can be distributed.

• Enterprise Fax Manager handles users, groups, LCR, dialing rules, reports. 

Limits / Known Behaviors

• 32-bit Windows clients use print-to-fax driver, not PowerBar. 

• Event Log verbosity can fill logs; use Terse except when diagnosing. 

Troubleshooting

• No job conversion or send → Verify LaserJet driver, print queue, WorkServer conversion role. 

• Inbound not routed → Check DID digits mapping or CSID table; validate line type. 

• Board not detected → Recheck DIP/IRQ and physical slot; follow Brooktrout/GammaLink install steps.

Discrepancies (if any)

• Product naming in v6.0 docs includes NT/Satellite/Small Business variants which do not map 1:1 to modern SKUs. Treat as historical only. 

Change Log

• 2025-10-10: Created.

• 2025-10-10: Last validated.

Contact Ingenium Software

Sources

RightFAX 6.0 Administrator’s Guide — Accessed 2025-10-10.