RightFax Version Compatibility Matrix (9.3 to 23.4)

RightFax Compatibility & Support Matrix (Versions 9.3–23.4)

This article outlines software compatibility for all major supported versions of RightFax, from version 9.3 through 23.4. It includes OpenText modules, third-party integrations, and virtualization platforms tested or known to work with RightFax.

Supported RightFax Versions:
RightFax 9.3, 9.4, 10.0, 10.5, 10.6, 16 EP2, 16 EP4, 16 EP6, 16.2, 16.4, 16.6, 20.2, 21.2 CE, 22.2 CE, and 23.4 CE.

Note: This matrix assumes the latest Service Packs, Feature Packs, and Hotfixes have been applied. Compatibility with third-party updates (such as Windows patches or Office hotfixes) is not guaranteed. Always test in a non-production environment before deploying updates.

OpenText Products with RightFax Compatibility

  • Alchemy

  • External Document Connector (EDC)

  • eDOCS

  • Workflow

Third-Party Applications Supported

  • CallXpress

  • Citrix XenApp (Presentation or MetaFrame Server)

  • IBM FileNet

  • IBM WebSphere

  • Lotus Notes & Domino Server

  • Microsoft Exchange (Exchange Connector, Exchange Web Services, Unified Messaging)

  • Microsoft Office (Outlook Add-in, Server-Side Application Conversion)

  • Microsoft Internet Explorer (IE)

  • Microsoft IIS

  • Microsoft Office SharePoint Server (MOSS)

  • Microsoft SQL Server (Enterprise, Standard, Express)

  • Microsoft Windows Client & Server

  • Microsoft Windows Clustering

  • Microsoft Remote Desktop Services / Terminal Services

  • Novell GroupWise

  • SAP

  • Visual Studio C++

Virtualization Platforms Tested

  • Amazon Web Services (AWS)

  • Citrix XenServer

  • Google Cloud Platform (GCP)

  • Microsoft Azure

  • Microsoft Hyper-V

  • VMware

Special Compatibility Notes

TLS Support:

  • TLS 1.1 supported starting in RightFax 10.6 FP3 SR3

  • TLS 1.2 supported in 10.6 FP3 SR3, 16.2, and 16.4

Fax Archive Bundle:
Compatible with RightFax 9.4 and 10.0

Cloud-Based SMTP Servers (e.g., Google Apps, Office 365):
Supported from RightFax 10.0 and newer

Documentation References

For upcoming support changes and version lifecycle status, search “RightFax” in the Product Release Schedule & Roadmaps section of OpenText’s Support portal.